Organizing teams and workflows for efficiency
Additionally, our in-depth knowledge of infrastructure allows us to significantly enhance automation through tailored plug-ins and interfaces for JIRA and Confluence.
Tools
Who we are
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mgm technology partners group
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mgm consulting partners
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mgm integration partners
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mgm security partners
We offer an integrated service portfolio:
- A12 Enterprise Low Code platform
- Industrial software engineering
- Enterprise project implementation
- 28 years experience
- 800 employees
- 19 subsidiaries
mgm integration partners
mgm security partners
Services
Migrations
From the more straight forward cloud migration to the more complicated migrations from multiple 3rd party systems into multiple new or existing Atlassian systems, we can help make sure your data gets to the right place and gets to work for you.
License Sales and Management
You need licenses for Atlassian products or want to renew existing licenses? We offer licenses at € prices and help you with all questions and requests regarding your licenses.
Application consulting and workshops
You want to introduce an Atlassian product or you are already in the evaluation and have questions about the application or the possibilities of the products? We help you find the best solution for you and answer all your questions about the products and the different application possibilities.
Implementation and rollout
You need help implementing application capabilities and rolling out Atlassian products across your organization? We can help you implement the most effective implementation and then roll it out across your organization.
Configuration consulting and optimization
You have been using Atlassian products for some time and now want to implement new application possibilities or optimize the existing configuration? We help you to introduce new application possibilities with the existing specifications and optimize their configuration wherever necessary.
Verification of the security of your systems in operation and configuration
You maintain all your knowledge and planning around your business in Atlassian products and now you want to check if this knowledge and planning is secure? We can help you find out how secure your systems are and help you increase security as much as possible.
For all matters related to IT security services, our experienced experts from mgm security partners are also available to assist you.
Training for users and administrators
Do you want to train the users of your Atlassian products in general use, or in the use of specific implementations in your systems? We help you to train all users in a sustainable way. You want to train the administrators of your Atlassian products and make them more familiar with the Atlassian products? We help you to teach your administrators all configuration options and their advantages and disadvantages.
App Development
Do you have special requirements for your Atlassian products that cannot be mapped with existing apps? We develop custom apps for you that provide the functionality you need and update them for every update you make.
Projects
Software Development Center
Software development platform at an automotive manufacturer
Approx. 15,000 users for Jira and Confluence as well as other tools in software development. Use of JIRA in the version Data Center, Confluence and many other systems incl. very many intelligently linked plugins:
Additionally some custom extensions were developed:
Tasks: Development, support and consulting
Introduction of Jira
Manufacturer of automotive pumps
For various processes in the area of project management, Excel-based sheets were used at the customer. These sheets are to be replaced by systems from Atlassian that precisely map the functionalities:
Goals are:
Support and other processes with Jira
National Bank
With the introduction of Atlassian tools, especially Jira ServiceDesk, a modern solution that is prepared for the future and easy to use for users is introduced. The following goals are being pursued:
In addition, Atlassian tools will be introduced for the digitalization of further processes and tasks.
In order to be able to optimally implement the digitization of the processes, Jira had to be integrated into the existing system landscape. For this purpose, mgm developed a Common Connector App. This communicates with the neighboring systems via a company-wide REST API.
Knowledge management with Confluence
Development program with approx. 2,000 employees
Consulting on the use of Confluence as a tool for knowledge management in consideration of ISO 9001
The management of knowledge covers the entire cycle from definition and generation to processing, dissemination and use. The goal is therefore to ensure efficient retrieval of information by means of clear structuring and presentation as well as intuitive operation. Additional functions such as commenting and other possibilities for interaction support the achievement of the goal.
The documents mentioned above are managed in the wiki, but also a QM manual. The basic principle is that all managed documents are stored there. In addition, committee resolutions that are binding or minutes from decision-making circles that document important decisions are also stored there. Normal minutes can also be stored in the wiki, but are not subject to ISO 9001 compliance. In the solution for the new wiki, it must be taken into account that content that has a default character is subject to an ISO-9001-compliant creation and release workflow.
For this purpose, there will be a workflow that basically includes the following statuses: in progress, reconciled, reviewed and released. Attributes such as document class, document control (author, version, releaser, reviewer), validity area, ... will also be managed. It must be possible to set up authorizations for changes to documents, status, etc. for specific roles or persons. This is much easier to solve in a wiki, which is also accessible for partners from outside.
Worldwide introduction of JIRA ServiceDesk
Shipping company with more than 10,000 users for the entire IT support.
With the introduction of Jira ServiceDesk, a uniform solution that is easy to use for the users is introduced. This is based on the proof-of-concept conducted at the customer's site.
The goals include:
Introduction of Jira and Confluence
Consulting company
JIRA and time tracking: Mapping of the complete project planning, documentation, time tracking and provision of performance records with JIRA software and Confluence
ElsterOnline portal
Installation of JIRA and Confluence (+1,000) for the customer in the Elster Online project.
This implementation includes JIRA (80 projects, 175 workflows &175,000 tickets) and
Confluence (60 global areas, 380 personal (project) areas & 19.000 pages)
Our tasks are:
The usage by the customer includes:
Apps
The Atlassian tools come with a lot of excellent, usable features. This is shown by the success in the market in very different usage scenarios. But it is also always necessary to add more functions to the systems by using apps (formerly called plugins or add-ons). This is the only way to meet the requirements that are indispensable for the respective application.
Atlassian Marketplace
The Marketplace is therefore a very good way to search for such functional extensions. We support our customers in selecting the right apps, taking into account the functions, but also the stability etc. of the respective manufacturer. mgm has extensive experience and knowledge of the market to assist in this decision-making process.
mgm Apps on the Atlassian Marketplace
mgm is also present on the Atlassian Marketplace as an app vendor, offering apps such as the following.
