X12-COSMO UNDERWRITING WORKBENCH
Underwriter and AI agents.
A team.
Clear division of tasks
AI agents handle routine tasks. Underwriters focus on judgment.
Learning system
Underwriters define areas of responsibility and powers of attorney for agents directly in the Underwriting Workbench — sector-specific, versioned.
Human retains control
All AI decisions are transparent. Escalation occurs in cases of uncertainty. Compliant with the EU AI Act.
Profitable portfolio.
The Underwriting Workbench gives you the real-time view and the tools to actively manage risk appetite, selection quality, and capacity. Not retrospectively, but now.
3–6%
Combined ratio improvement through more precise risk selection and portfolio management
2×
More submissions with the same capacity — through AI agents and dark processing
+
Hit ratio through broker scoring and prioritized processing of high-conversion partners
The core principle:
Orchestration instead of replacement.
The Underwriting Workbench acts as a coordinating layer, building upon your existing system landscape. Existing systems, pricing tools, and industry-specific underwriting tools are retained. The Underwriting Workbench connects them to create a unified working environment.
Protect existing investments
Pricing engines, claims systems, and industry-specific tools are retained. Underwriting Workbench integrates them via standardized interfaces — no duplication of logic.
Renewal & Re-Underwriting at an Advantage
Inventory data, claims history and portfolio specifications are brought together from various systems in a context-related manner — AI-supported, via MCP interfaces.
Gradual expansion
Start small, grow organically. Each new line of business builds on the already integrated services — with decreasing effort and increasing network effect.
Prioritize attractive risks.
Identify unsuitable ones early.
Multidimensional scoring
Five dimensions: Underwriting Guidelines, Hit Ratios, Risk Appetite, Data Quality, Urgency — each request receives a score that controls the processing order.
Five dimensions: Underwriting Guidelines, Hit Ratios, Risk Appetite, Data Quality, Urgency — each request receives a score that controls the processing order.
Automatically check knockout criteria
Risks that are not suitable for underwriting are immediately removed — before an underwriter invests any time. The freed-up capacity is then channeled into higher-margin risks.
Risks that are not suitable for underwriting are immediately removed — before an underwriter invests any time. The freed-up capacity is then channeled into higher-margin risks.
Broker prioritization based on hit ratio
Inquiries from brokers with a historically high conversion rate will be given priority — more tied premium per underwriter hour.
Inquiries from brokers with a historically high conversion rate will be given priority — more tied premium per underwriter hour.
Portfolio transparency:
Real-time view of the
entire underwriting pipeline.
Management decision-makers receive role-specific dashboards with live data, not outdated reports. Resources are actively allocated between new business, renewals, and re-underwriting.
Sector heatmap & portfolio overview
Combined ratio, GWP development and capacity utilization at division level — visually and immediately controllable.
Drill-down from portfolio to individual risk
From the heatmap directly into individual matchmaking — without system changes, a uniform interface.
Actively control capacity distribution
New business, renewals, and restructuring compete for the same capacity. UWWB makes this distribution visible and actively manageable for the first time.
Two-level architecture:
Portfolio control and Individual risk processing.
UWWB combines two perspectives on a common work surface — the strategic view of the Portfolio Manager and the operational view of the underwriter, supported by AI agents.
MODEL-DRIVEN SOFTWARE ENGINEERING
Why Cosmo?
- Innovative, durable enterprise low-code platform
- Develop your own insurance products, processes and applications without programming
- Ideal as a joint development platform for business and IT
- Simple integration
- Low operating costs
- Fast production
- Cloud native or on-premise
Underwriting core process:
Every step. Clear roles.
AI agents that truly relieve the burden on underwriters
Each AI agent at the Underwriting Workbench is configured for a specific line of business, works under the direct supervision of the underwriter, and improves through structured feedback — with a full audit trail.
UW Agent
(underwriter agent)
(underwriter agent)
Takes full risk assessment and pre-examination. Creates structured dossiers, reviews K.O. criteria, and forwards qualified cases to the underwriter.
Sub-Agent
(Data Procurement)
(Data Procurement)
Specializes in data procurement: Commercial Registry queries, exposé parsing, CRIF interfaces and document structuring — so that the Underwriting agent can work with valid data immediately.
Calibration
by underwriter
by underwriter
Underwriters train agents directly in the UWWB: divisional rules, escalation thresholds, industry-specific knockout criteria. Every calibration is versioned and traceable.
Light/dark
processing configurable
processing configurable
Adjustable per process step: fully automatic (dark), AI-supported with release (light) or completely manual. Gradual automation — at your pace.
Regulatory & Compliance
EU AI Act
Transparency, Audit Trail, Human-in-the-Loop
DORA-ready
Operational stability & resilience
GDPR compliant
Data protection-compliant processing
Solvency II
Data base for regulatory reporting
Who benefits? Insurers and MGAs.
Insurers in the Commercial & Specialty segment
Agentic UWWB is tailor-made for insurers working in the commercial and specialty lines segment — with the specific requirements for risk selection, portfolio control and compliance.
Your Benefits
- Coordinating Layers Over Existing Core Systems
- Division spec. UW tools remain & are integrated
- Automated risk capture saves underwriter capacity
- Portfolio dashboards for real-time control
- AI Agents & Underwriters on a Single Surface
- EU AI Act compliant AI deployment without big-bang project
MGAs with Underwriting Responsibility
For MGAs who independently underwrite risks and are accountable to capacity providers, UWWB offers maximum transparency and auditability.
Your Benefits
- Full audit trail for capacity providers
- Automated Bordereaux Reporting
- Scaling without proportional personnel costs
- Real-time portfolio overview of carriers
- AI-supported preliminary testing according to Binder criteria
Underwriting Manager & Portfolio Managers
Managers get the real-time view of portfolio performance and team utilization, which until now could only be reconstructed from day-old reports.
Your Benefits
- Real-time Combined Ratio and Capacity Capacity Utilization
- Cross-division heatmap at the touch of a button
- Configure AI agents without IT effort
- Re-underwriting candidates automatically identified
- Complete traceability of any decision
Underwriters in the day-to-day business
Underwriters focus on what they do best: assessing complex risks. Routine take over AI agents — under direct supervision and calibration by the underwriter himself.
Your Benefits
- AI-prepared dossiers instead of manual research
- Calibrate agents directly in the UWWB
- Focus on referral cases and complex risks
- All systems in a uniform interface
- Less routine — more judgment
In four phases to the productive Underwriting Workbench
A structured process model with AI-supported prototyping for early experience of the target image.
Concept reconciliation
What should the UWWB do? Define goals, identify business types and lines of business, align expectations.
2–3 weeks
2–3 weeks
IST analysis
Which systems remain? Which processes work? What are the biggest levers for efficiency and transparency?
3–4 weeks
3–4 weeks
Agentic Enginieering
Fast development cycles through AI-supported development process from the beginning — tangible and validable early on. Decision-makers experience the UWWB with real data.
Cosmo Dynamic Planning
Cosmo Dynamic Planning
Quality assurance
Continuous quality assurance and security testing — for enterprise software quality code.
Ongoing development
Ongoing development
Meet the team
- We see ourselves as a long-term partner to digitize your processes and products in a joint team.
- The mgm COSMO team consists of more than 50 experts with many years of experience in the industrial business: underwriters, business analysts, software developers.
- The mgm A12 team keeps the COSMO platform at the cutting edge of technology and regularly updates the system with the latest innovations - from all mgm industries such as e-commerce and public sector.
